hotel okura macau "this time, i stayed at hotel okura macau with my child, and i'd like to extend a special thank you to loki, the lobby manager. he was warm and friendly throughout, communicated patiently and meticulously, and went above and beyond to coordinate and fulfill all our requests. his service was truly exceptional. he fully understood the various needs of families traveling with children, responded promptly, and was both thoughtful and professional, making us feel incredibly welcomed during our trip. our overall stay exceeded expectations, and i sincerely commend loki. next time i'm in macau, hotel okura will be my top choice!" us$144 detail ➡